Copyright and Takedown Policy

TRIIVON S.R.L. respects copyright and expects the people who use GPTpostLLM to do the same. This page explains the legal framework we work under, exactly how to send us a notice about content stored or published through the Service, what we do when we receive one, how the person complained about can respond, and what happens to accounts that infringe repeatedly.

It also states, without hedging, the one thing we cannot do.

1. The legal framework that applies to us

We are an information society service provider established in Romania, in the European Union. The rules that govern this policy are therefore European and Romanian:

• Legea nr. 8/1996 privind dreptul de autor și drepturile conexe, the Romanian copyright act, which defines the protected works, the economic and moral rights of authors, and the remedies for infringement.
• Directive (EU) 2019/790 on copyright in the Digital Single Market, as transposed into Romanian law, including the exceptions it preserves for quotation, criticism, review, caricature, parody and pastiche.
• Legea nr. 365/2002 privind comerțul electronic, which implements the e-commerce liability regime for hosting providers in Romania, including the duty to act upon obtaining actual knowledge of unlawful activity.
• Regulation (EU) 2022/2065, the Digital Services Act, whose notice and action mechanism this policy follows: a notice that contains the required elements gives us actual knowledge, we act on it, and we tell both sides what we decided and why.

This is not a US DMCA process. We are not established in the United States, we have not designated an agent with the US Copyright Office, and describing our process as DMCA compliance would be inaccurate. That said, we accept and process notices from rights holders anywhere in the world, in exactly the same way. If your legal team's template is written for the DMCA, send it. It will contain everything section 3 asks for and we will act on it on its merits. The framework we cite in our reply will be the Romanian and EU one.

2. What we can do, and what we cannot

Read this before sending a notice, because it determines who you need to notify.

The Service holds customer content in our systems: drafts, scheduled posts, campaigns, uploaded media. We can remove that, and we can cancel any scheduled publication of it. We can also disable a customer's ability to publish through us at all.

The connectors in this product are publish-only. They send content to a destination platform. They have no capability to delete, edit or otherwise modify a post once that platform has accepted it, and no such capability exists anywhere in the product for any of the platforms it supports.

We cannot remove a post that is already live on a third-party platform. Not on Facebook, not on Instagram, not on TikTok, not anywhere. If the material you are complaining about has already been published, you must also send a notice to that platform through its own copyright process. Our action stops the content at our end and prevents further publication; only the platform or the account holder can remove what is already there.

We say this plainly because a rights holder who assumes otherwise loses time. Act on both fronts at once.

3. How to send a notice of infringement

Send it to contact@oraglegpt.org with the subject line "Copyright notice". Email is the channel we monitor; a notice sent only by post will be slower to reach the right person. Our postal address is in Company Identification if you need it for formal service.

A valid notice must contain all of the following. A notice missing an element may be returned to you rather than actioned, because we cannot assess a complaint we cannot verify.

1. Your identity and status. Your full name or company name, postal address, email address and telephone number, and whether you are the rights holder or an authorised agent. If you are an agent, say for whom and on what authority.
2. The work. A precise identification of the copyright work you say has been infringed. Where the work is online, give a URL to the original. Where it is not, describe it well enough to be identified and attach or reference a copy. For a body of works, a representative list is acceptable.
3. The material complained of. A precise identification of what you want removed, with enough detail for us to find it: the URL of the live post if it has been published, and any account handle, workspace name, post identifier or media filename you have. "Somewhere on your platform" is not actionable.
4. A statement of good faith belief that the use complained of is not authorised by you, your agent or the law, including that you have considered whether an exception such as quotation, criticism, review, parody or pastiche applies.
5. A statement that the information in the notice is accurate, and that you are the rights holder or authorised to act on the rights holder's behalf.
6. Your signature, electronic or physical.
7. An address for our reply, and confirmation that we may pass the notice, including your identity, to the customer complained of. We normally must, so that they can answer it.

Send notices in Romanian or English.

Deliberately false or abusive notices. Submitting a notice you know to be false, or one designed to suppress lawful speech or a competitor, may expose you to liability under Romanian law and will cause us to refuse further notices from you. We also decline to act on notices that are plainly an attempt to remove criticism, review or comparative reference rather than to protect a copyright.

4. What we do when a notice arrives

1. Acknowledgement. We confirm receipt to the address you gave. We aim to do this within two working days. That is a target, not a guarantee, for the reasons explained in Support.
2. Assessment. We check that the notice contains the elements in section 3 and that the material is identifiable in our systems. We assess the complaint on its face. We are not a court and we do not adjudicate contested ownership or complex licence disputes; where a matter is genuinely contested we will say so and may require a court order or a settlement between the parties.
3. Action. Where the notice is valid and the complaint is well founded on its face, we remove or disable the material in our systems and cancel any scheduled publication of it. We aim to complete this within five working days of a complete notice, and faster where the material is queued to publish imminently.
4. Notification of the customer. We tell the customer what was removed, why, and that they may submit a counter-notice, and we pass them the notice.
5. Statement of reasons. Both sides receive a short written statement of what we decided, the ground for it, and the routes available to challenge it.
6. Record. The notice, the decision and the action are recorded in our append-only audit log, which is described in Security.

Correspondence under this section is written by a person from contact@oraglegpt.org. The application itself sends no email, so nothing here is automated notification.

5. Counter-notice

If your content was removed and you believe the removal was wrong, send a counter-notice to contact@oraglegpt.org with the subject line "Copyright counter-notice". Include:

1. Your name, postal address, email address and telephone number.
2. Identification of the material that was removed and where it was in the Service.
3. The reason the removal was wrong. For example: you own the rights; you hold a licence, and can evidence it; the use falls within an exception such as quotation, criticism, review, parody or pastiche; the notice misidentified the material.
4. A statement that the information in the counter-notice is accurate.
5. Your signature, electronic or physical.

We pass the counter-notice to the complainant, including your identity, and tell them the material may be restored. Where the complainant does not inform us within a reasonable period, normally ten working days, that they have initiated proceedings, we may restore the material in our systems. Restoration in our systems does not restore anything on a third-party platform, for the reason in section 2.

If you disagree with our decision on a notice or a counter-notice, you may also use the internal appeal route in Acceptable Use Policy, and consumers keep the remedies described in Consumer Rights and Dispute Resolution, including the Autoritatea Națională pentru Protecția Consumatorilor (ANPC) route set out there. Nothing in this policy limits your right to go to court.

6. Repeat infringers

We terminate the accounts of repeat infringers.

• Each notice we uphold against a workspace counts as one strike. A notice withdrawn, successfully answered by counter-notice, or found unfounded does not count.
• First strike: removal, plus a written warning to the workspace owner explaining this policy.
• Second strike: removal, plus restriction of publishing while the owner confirms in writing what they have changed.
• Third strike: termination of the agreement and closure of the workspace under Terms of Service.
• Strikes expire twelve months after they are recorded.

We may terminate sooner where the infringement is flagrant, commercial in scale, or accompanied by other breaches of Acceptable Use Policy. Attempting to evade enforcement by opening a new workspace is itself a ground for termination.

Closure is not immediate erasure. Your data stays readable and exportable for the window described in Terms of Service and Data Deletion Policy, so a termination under this policy never means losing your own records.

7. Trade marks and other rights

This page is about copyright. Complaints about trade marks, designs, passing off, personality rights or defamation also go to contact@oraglegpt.org, with the same level of detail: who you are, the right you hold and its registration details if any, what you object to and where it is, and why it infringes. We assess them under the same notice and action approach.

The names and logos of the social platforms the Service connects to belong to their owners and are used only to identify those platforms. Their use implies no endorsement, sponsorship or affiliation, as stated in Company Identification.

8. Our own rights, and your content

The software, interface and documentation are owned by or licensed to TRIIVON S.R.L.. Rights not granted in Terms of Service are reserved.

Your content stays yours. We claim no ownership of the text, images, video or other material you upload or publish through the Service. We process it only to provide the Service to you, as set out in Privacy Policy and Data Processing Addendum.

9. Contact

Related pages: Acceptable Use Policy for the binding rules on what may be published, Terms of Service for the agreement and the language rule, and Support for how our single email channel works and why +40 753 980 299 is not a support line.